Problems We Solve

As the founder of Ulacab.com , I am deeply committed to addressing the challenges associated with airport and ground transfers. Since our inception in 2016, we have passionately worked to solve the following issues:

  • Ever increasing “Driver No Show” or “Guest No Show” complaints
  • Lack of Pre-Engagement Communications
  • Real-Time Driver Status NOT available
  • Increasing Customer Support Calls
  • Complaint Management & Refunds
  • Too many suppliers, High Bank Remittance & Finance Cost

While ensuring that we deliver the BEST B2B prices, agreed service quality levels, and positive customer experiences by default.

Now in our 8th year of our startup journey, we continue to strive towards excellence and innovation in the industry.

How ulacab.com delivers Airport & Ground transfers differently from the traditional players?

ZERO Driver / Guest No Shows

  • Our Unique Selling Proposition (USP) is achieving ZERO driver or Guest no-shows. Our dispatch and driver platform pre-assigns and re-assigns nearby driver partners to ensure seamless service, even in cases of long queues at immigration, luggage delays, or customs checks. This proactive approach significantly reduces customer waiting times, which can extend beyond the allocated free waiting time for arrival transfers at airports and cruise/ferry ports (60 minutes for standard services, 75 minutes for premium services, and 90 minutes for super-premium services).
  • Our commitment to Zero Driver or Guest no-shows, made possible through advanced technology, is a value addition that sets us apart in the industry.
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Every Transfer is Coordinated with Guest and Driver Partner

  • With a strong tech team in place, we continuously integrate technology to enhance our standard operating procedures (SoP) and processes, making them more robust, simple, and productive. Our back office, ground operations, and airport representatives can work directly within your portal or import and re-dispatch journeys received via email or Excel files into our system.

    Depending on the volume, monthly billing value, and tech personnel availability, we can implement an API to receive journeys directly from your system into ours. Additionally, integrating a reverse API allows us to send real-time journey status updates based on the driver partner’s actions on the ground to both the guest and your central system. This seamless integration ensures efficient operations and superior service delivery.

Technology Collaborations

  • With the strong tech team in place at our side, we always find ways to integrate Technology to make our SoP and Process more robust, simple and productive.
  • We (back office, ground operations and airport representatives) have the ability to work directly in your own portal (or) import or re-dispatch the journeys received by email/excel file into our system.
  • Depending on the volume, monthly billing value and tech personnel availability, we have the ability to implement an API to receive journeys directly from your system into our system.
  • Integrating the reverse API helps send back real-time journey status based on the driver partner’s actions on the ground to the guest and your central system.
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Accounts Payable & Bank Remittance Charges

  • Partnering with us streamlines all your “Accounts Payable” activities for destinations where you work with multiple suppliers. Supplier consolidation helps minimize international bank remittance charges and currency exchange losses, and it reduces the reconciliation workload for your finance or accounts payable staff in these markets.

If you are interested in exploring a direct partnership and technology collaboration to address these challenges, please feel free to email me at dhana@ulavitech.com.

Let’s connect at your earliest convenient available date & time to discuss & help implement above for your organisation (or) book my calendar for me to better understand any other challenges around Airport & Ground Transfers for us to help find solutions to address the challenges jointly and achieve fruitful outcomes for both the organisations.