Problems We Solve

As the founder of Ulacab.com , I am deeply committed to addressing the challenges associated with airport and ground transfers. Since our inception in 2016, we have passionately worked to solve the following issues:

  • Ever increasing “Driver No Show” or “Guest No Show” complaints
  • Lack of Pre-Engagement Communications
  • Real-Time Driver Status NOT available
  • Increasing Customer Support Calls
  • Complaint Management & Refunds
  • Too many suppliers, High Bank Remittance & Finance Cost

While ensuring that we deliver the BEST B2B prices, agreed service quality levels, and positive customer experiences by default.

Now in our 8th year of our startup journey, we continue to strive towards excellence and innovation in the industry.

How ulacab.com delivers Airport & Ground transfers differently from the traditional players?

Guaranteed On-Time Pickups

  • Our Unique Selling Proposition (USP) is Guaranteed On-Time Pickups. Our dispatch and driver platform pre-assigns and re-assigns nearby driver partners to ensure seamless service, even in cases of long queues at immigration, luggage delays, or customs checks. This proactive approach significantly reduces customer waiting times, which can extend beyond the allocated free waiting time for arrival transfers at airports and cruise/ferry ports (60 minutes for standard services, 75 minutes for premium services, and 90 minutes for super-premium services).
  • Our commitment to Guaranteed On-Time Pickups, made possible through advanced technology, is a value addition that sets us apart in the industry.
A joyful traveler enjoying a stress-free ride, smiling with confidence
A man is driving a car, hands firmly on the steering wheel, demonstrating concentration and control.

Seamless Coordination Between Guests and Drivers for Every Transfer

  • With our expert tech team, we continuously integrate technology to enhance our standard operating procedures (SoP) and processes, making them more robust, simple, and productive. Our dedicated team, including back-office staff, ground operations experts, and airport representatives, can seamlessly integrate with your existing portal or efficiently manage and reassign journeys received via email or Excel files, ensuring a smooth and hassle-free experience for you.

    Depending on the volume, monthly billing value, and tech personnel availability, we can implement an API to receive journeys directly from your system into ours. Additionally, integrating a reverse API allows us to send real-time journey status updates based on the driver partner’s actions on the ground to both the guest and your central system. This seamless integration ensures efficient operations and superior service delivery.

Technology Collaborations

  • With our expert tech team at our side, we always find ways to integrate Technology to make our SoP and Process more robust, simple and productive.
  • We (back office, ground operations and airport representatives) have the ability to work directly in your own portal (or) import or re-dispatch the journeys received by email/excel file into our system.
  • Depending on the volume, monthly billing value and tech personnel availability, we have the ability to implement an API to receive journeys directly from your system into our system.
  • Integrating the reverse API helps send back live journey updates synced with driver actions on the ground to the guest and your central system.
A professional seamlessly managing work while traveling, thanks to dependable transfer services
An advanced GPS device on a dashboard, symbolizing tech-driven travel solutions.

Simplified Billing and Payment Processes

  • Partnering with us streamlines all your “Accounts Payable” activities for destinations where you work with multiple suppliers. Streamlining suppliers cuts down on International Transfers and Currency Exchanges, and it reduces the reconciliation workload for your finance or accounts payable staff in these markets.

If you are interested in exploring a direct partnership and technology collaboration to address these challenges, reach out directly at dhana@ulavitech.com.

Schedule a meeting to explore Tailored Solutions at your convenience & help implement above for your organisation (or) book my calendar for me to better understand any other challenges around Airport & Ground Transfers for us to help find solutions to address the challenges jointly and achieve fruitful outcomes for both the organisations.