Thanks for joining ULA Singapore! We’re excited to have you on-board, look forward to make every booking of yours profitable via our ULA Airport Transfers Mobile App!Why ULA?
ULA offers both the User / Booker and Driver to Book & Earn ~ Drive & Earn!
ULA Airport Transfers Mobile APP helps End-Users like yourself to directly book Airport Transfer at Fixed Price.
For B2B and B2B2C clients like the Corporates, Airlines, Hotels, Destination Management Companies (DMCs), Tour Guides, On-line & Traditional Travel Agents help them DIRECTLY BOOK Point-2-Point PRIVATE & EXCLUSIVE Hourly TRANSFERS with our VERIFIED Transporters.
We Offer SEDAN, SUV, FAMILY MPV, LUXURY MPV, MINIVANs, MINIBUS, COACH, at B-2-B FIXED RATES and promising on-demand Real-Time Confirmation with DRIVER and VEHICLE details & ability to Track your bookings. We accept 03 modes of payments: CASH-On-Drop-Off and Digital Payments via WALLET Top-Up using Debit / Credit Card or Bank Fund Transfers or Bank Remittances and DIRECT Credit / Debit Card Charge.
We offer below feature as part of the latest updated to the website.
Look out for this space as we add more features & functions based on your feedbacks along the way!
Key Features for Bookers:
Benefits for the Drivers Partners:
Simple!! Just download the ULA Airport Transfer Singapore App and Sign up with requested details.
Once logged in just click on Book your ride from the right menu of the ULA
Airport Transfer Singapore app. Kindly follow the below given steps which will
make your bookings User Friendly!!
Book in few easy Steps
Below are the information to be provided in order to book:
The payment can be done by 3 modes
ULA had configured the number of luggage’s is set by vehicle type which is selected by the User/Booker.
As a Booker, once the booking is accepted by our Driver Partner, you will
receive a Booking Confirmation Prompt with Driver Details & Vehicle Details….The
same can also be accessed via My Bookings where the Booker can select on “View”
button to see the
complete Booking Details of the Guest, Flight, Driver, Vehicle and Payment
Once the job is successfully completed Real Time Notification and prompts will be displayed to User/Booker also all the completed jobs will be displayed in "Past Booking" section where the complete history of the job can be reviewed by the booker any time by selecting the “View” button to see the complete Booking Details of the Guest, Flight, Driver, Vehicle and Payment Details.
Its simple!! Just follow the below steps for adding your FAVOURITE DRIVER PARTNERs
Once you “ON” ULA AIRPORT TRANSFER SINGAPORE APP, ULA allows to find your
nearest available location and post jobs to you & other drivers in the location
driving the same vehicle type will receive the posted jobs.
You can cast a job by setting up the ULA BASE FARE, USER CASHBACK, NET FARE, ULA SUCCESS FEE and BOOKER EARNINGS for that particular job.
Once the job is accepted, it Tracks Drivers location and estimated time of arrival in real-time is shown to the B2B User / Booker.
You are expected to monitor the CONFIRMED, ARRIVED, POB or NO-SHOW, COMPLETED STATUS of the posted job.
Two Types of Jobs can be casted
1). Send All Drivers - Jobs will be casted to All ULA Registered Drivers
2). Select Favourites -Jobs will be casted to ULA Users’ Favourite Drivers
This situation will arise when all ULA DRIVER PARTNERs is engaged with other accepted jobs. Relax! ULA will do its best in finding an alternate Driver else you can also book you jobs using your Favourite ULA DRIVER PARTNERS!!
All your EXPIRED jobs can be reposted by below process
Two ways it will be followed
1. When No Driver Partner is accepted your JOB
2. When Driver Partner accepted but missed the START the job on the SCHEDULED TIME
1. When No Driver Partner is accepted your JOB
Enter the Cashback amount while booking the ride. When ride is completed, the cashback amount will be credited to the bookers Wallet. Maximum CASH-BACK allowed is 50% of the FARE AMOUNT for Send All Drivers & For Send Favourites there is no Limit is set.
You have 03 options to Top-Up your wallet:
a) CREDIT or DEBIT CARD
You can choose to pay via CREDIT or DEBIT CARD to Top-Up your Wallet with Maximum Limit allowed to SGD 999/-. Credit Card Administration Charges are applicable @ 3% + 0.30 per Top-Up, which will be deducted upfront and the balance amount will be credited to your wallet.
b) FAST BANK TRANSFER or BANK CASH DEPOSIT
You can top-up your wallet by way of FAST BANK TRANSFER or BANK CASH DEPOSIT to below account number and mention your IC or WP (PINK/BLUE/GREEN) in the reference for us to top-up your wallet. Minimum amount is SGD20/- per top-up via BANK TRANSFER or BANK CASH DEPOSIT.
Any top-up below SGD20/-, an administration fee of SGD5/- will be deducted and the balance credited to your wallet within 03-hours for FAST BANK Transfer or BANK CASH DEPOSIT. For any other kind of Bank Transfers, we will top-up your wallet within 03-hours after the credit is reflected in our statement.
Bank Account Name : ULAVI TECHNOLOGIES PTE LTD
Bank Name : DBS Bank, Singapore
Bank Account Number : 0039537395
PAYNOW PROXY 201630475CULA
SWIFT CODE : DBSSSGSGc) CASH DEPOSIT AT OUR OFFICE
You can also choose to come down to our office during the scheduled hours between 1030hrs to 1230hrs and 1430hrs - 1630hrson all working days from Mon – Fri excluding Public Holidays, SAT & SUN to top-up your wallet by paying cash at our office.
The minimum amount allowed for CASH top-up is SGD50 per top-up at our office. An administrative fee of SGD10/- will be deducted and the balance credited to your wallet.
This option is mostly NOT encouraged and we will strongly urge you to use either Debit / Card (or) FAST BANK TRANSFER or BANK CASH DEPOSIT into our bank account.
Please sign in ULA Driver SG APP, go to the Bank Page under the User Profile
(user icon in the right-hand corner) with the following details:
Bank Name :
Bank account holder name :
Bank account number :
Attach Latest Bank Statement / Front Page of the Passbook:
You can proceed to your Wallet in ULA DRIVER SG App and click the “WITHDRAWAL” button and request for the amount to be withdrawn.
There is NO administrative fee for withdrawal request >=SGD50, LIMITED to 01 CASH WITHDRAWAL REQUEST per day.
Multiple(or) Lower CASH WITHDRAWAL amounts are allowed in a day using the ULA DRIVER SG Wallet Page, but below charges apply:a) any withdrawal less than <SGD50, will be charged an administrative fee of SGD5/- per request.
If you would like to cancel your booking please use the 'My bookings'
section of the ULA BOOKER App.
ULA had set its own Cancellation Policy which is listed as below for your information.
IVRD stands for In-Vehicle Recording Device. Did you know? Private-hire cars may now be equipped with in-vehicle recording devices (IVRDs).
LTA has updated the in-vehicle recording device (IVRD) rules which were in place since last year (2018) This updated rule will take into effect from 15 July 2019.
The key changes are "audio recordings" will be allowed for authorised IVRDs and all buses will be exempted from the IVRD rules.
These LTA-approved devices will record footages that will help improve safety and security for users on the ULA Ride Booking Platform. Not to worry, only relevant authorized authorities will be allowed to access these recordings!
When the booking is confirmed, you will receive the Driver and Vehicle dispatch details - we will also include & notify you if the dispatched vehicle is installed with IVRD.
You can continue or cancel the booking within the allowed allowance to avoid the cancellation fee, and book a new vehicle, if you are not keen to board the IVRD installed vehicles.
Not to worry, only relevant authorised authorities will be allowed to access these recordings!
Yes. Two areas a Booker can able to view whether the Drivers vehicle is IVRD enabled or not which is listed as below
The IVRD recording is stored for a maximum of 7 days in order to reduce the risk of misuse of the recordings. These are only accessible by LTA-authorized data controllers.
Both drivers and bookers are encouraged to lodge a report to us as soon as possible, as well as to relevant authorities: Singapore Police Force (SPF) and/or Land Transport Authority (LTA). Only these authorities are allowed access to these recordings.
Thank you for your interest in Ula. We have received your request.